Operational Policing – Large Police Service
Improve productivity and increase satisfaction rates
The challenge:
- To identify productivity improvement opportunities in resource tasking, demand management and performance management
Our solution:
- iR3 was used to assist in location based resource dispatch to emergency Incidents
- iR3 enabled self-briefing, monitoring and recording of location based tasking
- iR3 was used for demand and resource response analysis
The outcome:
- Increased victim satisfaction rates
- Increased public reassurance
- Improved emergency response times
- 20% increase in community support officer visibility outside of police stations
- Transparent officer and management accountability